1. (2019·莆田模拟) 听下面一段独白，回答以下小题。

1. （1） When was the sweater bought?

   A . On September 25th. B . On October 12th. C . On October 25th.
3. （2） What is the speaker's problem with the sweater?

   A . It became out of shape. B . It was the wrong size. C . It was washed in a wrong way.
5. （3） What does the speaker mainly complain about?

   A . The price. B . The service. C . The quality.
7. （4） Who is the speaker probably speaking to?

   A . A manager. B . A shop assistant. C . A member of the helpline staff.