The Rapid Rise and Fall of Robot Babysitters
During the winter of 2017, an 18-year old college student named Canon Reeves spent much of his time trailing a knee-high robot around Fayetteville, Arkansas, as it delivered Amazon packages to students. The robot, created by a start-up called Starship Technologies in 2014, is basically a cooler on wheels; it uses radars, sensors, and nine cameras to make deliveries. Reeves's job was to monitor how it handled various grounds, field comments from the public, and press the off switch if necessary. He said, "People would also ask if it could deliver beer." It couldn't.
Broadly speaking, jobs of caring for robots fall under the umbrella of careers in automation, which include maintenance, engineering and programming. The demand for people with this skill set is considerable, with 20 million to 50 million new jobs to be expected in this category by 2030, according to the Mckinsey Global Institute. In the year that ended in June 2018, Indeed.com had almost three times the number of positions on the recruitment committee that ended in June 2016.
Over the last year, a 34-year-old businessman named David Rodriguez spent hundreds of hours following a machine called the KiwiBot around UC Berkeley's campus while it delivered Red bull and other drinks to students. To retrieve (检索) orders, the app encourages students to give the robot a wave; the robot's digital eyes will roll depending on its mood. Rodriguez, who heads business development for the start-up, was tasked, early on, with monitoring the KiwiBot for problems – even carrying it, should the motors fail. Since April 2018, though, the KiwiBot has largely been left unattended, and the majority of human interactions involve technical checks and loading food into the robot. To eliminate the boring work, the team is developing a restaurant robot to collect and load orders – which could happen in 2020. However, Rodriguez assured me that his staff won't be out of work. Everyone holds double roles in the company. Greater robot self-governing just means employees will shift their focus to accounting, engineering, and design.
Mckinsey estimates that millions of jobs globally could be lost to automation by 2030. "A huge number of jobs will be produced as autonomous vehicles are released into the environment," Ramsey said. In 2016, Bosch started training students from Schoolcraft College, a community college in Michigan, in autonomous-vehicle repair; Toyota has trained students in maintenance as well. "We might even see a return to low-level jobs where people come and fuel the car for you," Ramsey said. "Until we can wirelessly charge, someone needs to refuel them." The hardest-to-automate industries, as it happens, are the ones that require looking after humans, such as childcare, education and health care. Robot babysitters might feel like they have scored the job of the future, but in fact, they might be better positioned.
